CC
Colin C
1 reviews | Active since Dec 2011
16 Jan 2016, 10:38
Burger Meal Competion *****!
Today I bought a burger meal at the Goodwood (Voortrekker Road) with the intention of entering the competition to Atlanta USA. There was no unique code on my tillslip. I enquired about it and was kept waiting for close to 10 min by the counter. The cashier could not explain the situation. After getting irrated I insisted on seen the manager. The manager explained there was an IT issue not loading the codes etc I was the 1st customer to notice no code was on the slips. I wasted my money as I purely boutte the meal for competition purposes. This is unacceptable.
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KFC's replyOfficial
18 Jan 2016, 15:35Hello colincloete,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply18 Jan 2016, 15:35
Official
Hello colincloete,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***