BS!!

I ordered online 3 weeks ago at about 14:50 but never got my order. The landline was ringing with no luck till later that even round about 20:00 when somebody shared the managers number with me to call, she asked if I can come collect my order in store which was impossible because it I had transportation I would have opted for collect! Unfortunately they couldn’t get me my order and decide to keep quiet about it… had to use my own airtime to follow up… They told me I’ll get my order the next day which I refused to have it the next day because what’s the use for it tomorrow. I was told I will get my refund after two weeks it’s been three weeks already and I’m just as fed up because now I must be making follow ups and spending twice the refund! I’ve been a loyal customer to Lydenburg KFC but it ends now!