SV
Sizo V
1 reviews | Active since Mar 2015
11 Mar 2015, 13:21
Billed for a meal that I never even enjoyed!!!
I had the worst service imaginable this morning at your KFC store in Randburg Square (Johannesburg). I had about R45 in my card and with my last money swiped for R36 (Streetwise 2 and Juice) and the lady took her own time to remove my card and the transaction rang on my phone but didn't give her a slip. So I had to forfeit my meal and I'm not even sure I will get my money back. Also I'm to go hungry all day (as now I have R7.93 in my account) and not be able to take my antibiotics and painkillers! I'm really disappointed in the service and especially in the manager, Gloria.
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
11 Mar 2015, 16:28Hello HistoRih,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply11 Mar 2015, 16:28
Official
Hello HistoRih,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***