ZK
Zubair K

1 reviews | Active since Jul 2015

14 Jun 2016, 13:51

Beggar's interfering with customers in store

<p>I would like to bring to the attention of KFC at elridge corner in boksburg about the unprofessionalism of there staff. </p> <p>Firstly there are always beggar's standing at the drive through. However on my one visit I walked inside one night and saw one Street begger enter and leave a bag of rice in store. To my surprise the staff laughed in amu*****t. </p> <p>I then found it very weird that the same begger approached the lady at the counter and asked if he could take the KFC packet on the counter (which was mine) she responded to him by saying that it belongs to the customer. The begger then approached me in store to verify if it does belong to me (as if he would have taken it else wise). </p> <p>As I was about to leave the lady in store said that I should be careful as the begger might come and take the food.</p> <p> </p> <p>Although nothing happened, it seems clear that the staff at your branch are entertaining these beggar's/******* as it seemed like they all knew each other.</p> <p>Personally I don't recommend anybody to buy food from that branch </p> <p> </p>

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Replies (1)
KFC
KFC's reply15 Jun 2016, 08:41
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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