1 reviews | Active since Feb 2017
Bad taste in the mouth-Disgusting KFC Canal Walk
<p>Friday evening(03-02-17) my husband and I took kids out to Canal Walk. We were debating on where to buy something to eat, KFC queue being the shortest, unfortunately we opted for KFC. I ordered 2 Kids box meals with extra burgers, Streetwise 3 plus a roll,(of which they only gave 2 pieces of chicken instead of 3) and a zinger burger. Please bear in mind I have not had KFC for more than a year and realised last night again why I stopped in the first place. </p> <p>Firstly the overall experience is just pathetic, you stand in line only to approach someone who is not really interested to listen to your order. Seriously this is your job at least pretend you enjoy it.</p> <p>Done with the order, I pay and all she says is next!! lol but anyway I move along to collect my food after about 10 minutes of waiting. Oh! I bought 3 crushers as well, so I get the crushers and ask the lady why is it only filled half way and she says very abruptly "thats the way we do it here, we can't fill it more otherwise it's full and watery". So next time I want to pay for a half a glass of whatever. My order's ready, I collect and head on to our table which was a bit away from KFC in the food court. Open up the food and find we 1 chicken piece short, 2 pieces of chicken instead of 3, the zinger burger was the same size as the kiddies burger patty as well as roll. The taste was disgusting, no mayo they had some soury tasting sause on there, like what the hell, when did the kernel change the recipe. The chicken of the streetwise meal was extremely oily and fatty inside it was really nauseating. No condiments. Needles to say we did not enjoy our meal at all and ended leaving the rest to chartity. KFC you left a real bad taste in my mouth from service to meals. KFC you need to get your act together. You ain't seeing me again for sure!!!!!</p>
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Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
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