BAD SERVICE/DIRTY FLOORS

KFC SUNWARDPARK GOOD DAY SIR/MADAM,

MYSELF AND MY FAMILY ARRIVED AT KFC SUNWARDPARK WAITED AT THE DRIVE THROUGH FOR QUITE SOMETIME. ACCORDING TO MY KNOWLEDGE THERE ARE SCREENS INSIDE TIMING STAFF AS TO HOW LONG THEY ARE TAKING TO SERVE CUSTOMERS. WITH US WAITING A WHILE I DECIDED TO GO INSIDE THE KFC STORE AND FIND OUT WHAT IS THE HOLD UP. I WAS ASKED BY A STAFF MEMBER DO I HAVE A FAMILY. WHAT IS THIS QUESTION. I ENQUIRED IF THE STAFF WERE FAST ASLEEP AS IT WAS RATHER LATE IN THE EVENING BUT AGAIN I WAS ASKED IF I HAVE A FAMILY. WHO DOES YOUR STAFF MEMBER THINK HE IS TO QUESTION A CUSTOMER.

COMPLAINTS I HAVE AND MY FAMILY MEMBERS HAVE WITH KFC STORE.

1. A WEEK PRIOR TO ABOVEMENTIONED INCIDENT I WAS WAITING FOR OUR FAMILIES FOOD THAT WE ORDERED TO FIND THAT THE FLOOR WAS RIDDLED WITH ANTS WHERE SOMEBODY HAD MESSED A CHIP ON THE FLOOR. I THEN TOLD THE CASHIER THAT THERE IS ANTS ALL OVER I WAS TOLD IT JUST HAPPENED THAT SOMEBODY MESSED. ABSOLUTE JOKE HOW CAN ANTS ARRIVE ON FOOD WITHIN SECONDS. 2. FOOD WAS ORDERED AT THE DRIVE THROUGH NO SERVIETTES, SPICES ETC ETC

SHOULD YOU REQUIRE ME TO PRODUCE KFC SLIP ON THE EVENING OF YOUR EMPLOYEE ASKING ME IF I HAVE A FAMILY WHICH WAS NOT NECESSARY TO ASK ME AS HE HAS A JOB TO DO AND THAT IS TO SERVE CUSTOMERS TO THE BEST OF HIS ABILITY I AM SURE HE GETS PAID TO WORK THOSE HOURS - HE NEEDS TO GET FIRED

FOOTAGE I DO HAVE OF THE ANTS IN KFC SUNWARD PARK