CS
Carla S
1 reviews | Active since Jan 2016
03 Mar 2016, 15:26
BAD SERVICE YET AGAIN
Yesterday i went to KFC in Kuilsriver yesterday , i ordered 12 zinger wings , a sweet chilli wrap meal and a street wise 3 meal i stood in the line for nearly 20 min just for someone to take my order , when i got home to my surprise the chips was old and hard , the chicken was dry and not fresh at all. i then had of the zinger wings and it was even worse. the only reason why i went to this branch was because i received good service and fresh food before, but yesterday i was just totally disappointed. i had bad experiences at other kfc branches but never thought i would have been disappointed again.
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
08 Mar 2016, 14:24Hello Carla Swain,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply08 Mar 2016, 14:24
Official
Hello Carla Swain,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***