MP
Marvin P

1 reviews | Active since Jun 2011

11 Aug 2015, 23:30

Bad service Would not shop there again

On Saturday 8 August 2015 I went go purchase a streetwise two I then ask for an small cooldrink to be added then Noxolo rep**** that she already ended of the sale,Which she then sad its R8 and not R6 which I did not have an problem to pay.When she rung up the cooldrink and sad its 8.90 clearly I then responded that I and my friend must probably be deaf if we bold heard R8 then she whatever with an attitude. I called Leo the manager on duty which then just starred at me I was so upset that I ended leaving without the streetwise 2.I will defnitely tell my friends about my Experience at KFC N1 city mall.Please donate my streetwise 2 money for hope.This is no way of treating an customer paying your salary.I have this bad taste now that I will not shop in any KFC for food again.

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Replies (1)
KFC
KFC's reply14 Aug 2015, 11:55
Official
Hello marv6534,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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