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chris R
1 reviews | Active since Apr 2013
20 Apr 2016, 21:51
Bad service with bad attitude
tonight I stop-ed at KFC Vryheid at the drive thru and ordered 3Krem ball's @ 21:04 and had to wait till 21:14 to receive my order and when I tried to complain I was ignored and the lady turned her back and just walked away mumbling something as she walked off. That is realy bad service and just plain rude.Is this the standerd of service you teach your staff. Don't think KFC will see me or my familie ever again <br>
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KFC's replyOfficial
21 Apr 2016, 09:37Hello chris254,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply21 Apr 2016, 09:37
Official
Hello chris254,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***