MC
Michelle C

1 reviews | Active since Jan 2015

12 Aug 2015, 17:47

bad service, rude attitudes and poor ppl skills

I have never been so disgusted with the type of service we receive from KFC comaro crossing. It is shocking how rude management, the food packers and the cashiers are. Its been years that we have come here and been receiving this type of service. A while back a delivery guy shouted at me like his kid for taking long to walk down the stairs of our flat, after that I had asked for a certain type of chicken got shouted at by the guy taking my order saying I cannot demand the type of chicken I order as they have their own packing process, we regularly get the wrong order as well as short orders, we get orders incorrectly processed and the cashiers shouting at and being rude at us including the manager for \us ordering incorrectly"meanwhile it was their processing that's incorrect! I can go on and on with my complaints about them. The newest being that I came to purchase 3 things and proceeded to pay with a R100 note that was slightly torn in the cnr. I didn't think it would an issue but the cashier said that the manager said it was unacceptable so I asked her to call the manager who told me she couldn't help me and if I don't have money I need to go... I am beyond disgusted """

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Replies (1)
KFC
KFC's reply14 Aug 2015, 13:05
Official
Hello Mich_Conceicao,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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