Bad service/ no concideration

<p>Purchased a meal at kfc new road midrand sa today. bought it for the kids supper.it was raining. the service was bad like they just wanted to get rid of us quickly. i got my food through the pay point. when i got home and as i was carrying the bag it gave way from below. all the food fell on the floor.the mash and gravy was not sealed properly so under the bag was wet. called the store twice , no one picked up the call.called the manager and she said that she is not in the store today but her number is on the till slip.store manager for the day called me after 20 min. but could not help me as they wanted me to come back to the store to collect but i did explain to her that its is not possible as my small son fell and hurt himself due to the rain nor could i leave them alone as my wife was still at work and was coming home late.they then asked if i could come in tomorrow to collect. i asked what do i give my kids for supper today and she kept quiet, then said she cannot help me as there is no delivery vehicle.reported to kfc head office, got the refference number and was told a rep. will be contacting me. still waiting three hours later no responce. had to give my kids noodles for supper. thanks alot KFC for ruining my evening with my kids.</p>