AO
Arwen O

1 reviews | Active since Jul 2011

27 Jun 2015, 14:24

Bad service, long wait and website shocking

drive-thru couldn't take cards<br> inside had 12min wait for chicken<br> phoned from home for delivery and was told to phone ***4 - number does not exist<br> Website has no such number and delivery menu says find nearest store and has<br> a customer care number which doesn't have a delivery option on menu.<br> All around shocking service!

0
Replies (1)
KFC
KFC's reply29 Jun 2015, 10:41
Official
Hello EvenStar,

Complaint

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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