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Devon M

1 reviews | Active since Nov 2014

25 May 2015, 08:29

Bad Service KFC sunward park

Drive threw line at KFC Sunward park was not working so gave KFC benefit of the doubt as the drive threw lady explained i needed to come into shop, which i did. Waiting for service inside the shop was painful, there was 3 customers in the shop i would've maybe understood if the shop was busy and full but it was not. waiting at the counter for 10 Min until i had to call a cashier to help me which they ignored me completely. The first time i had to ask for assistance at a restaurant, if i had to fry my own chicken i would've been allot more satisfied. Bad/worst service experienced.

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Replies (1)
KFC
KFC's reply26 May 2015, 09:52
Official
Hello DevonM,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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