Bad service from kfc mulbarton

I HAD TO WAIT 45 MINUTES FOR MY ORDER, I SUPPOSE THEIR QUEING SYSTEM IS NOT FOLLOWED BY THE STAFF, AS MY ORDER WAS MISSED. EVEN WORSE, THE STAFF MADE A JOKE ABOUT AND CARIED ON AS IF THINGS ARE NORMAL.

MANAGER MR SECHABA MOELETSI, I'M NOT COMING BACK, I REALLY HAD A BAD EXPETIENCE