Bad service from KFC

When we go to KFC in Amalinda by the drive-thru there is always a 15 to 20 minute waiting time.. so much for 'fast food' and then they don't even give you kfc salt at all, you lucky if you get 1 packet. And why when you order a streetwise 2 or streetwise 3 they end up giving you a wing and a dry piece of breast? Definitely won't be supporting them again!