FW
Francois W

1 reviews | Active since Dec 2014

01 Feb 2015, 20:10

Bad Service & False Advertising Display

The service was really bad, 1. had to wait for service while 3x cashiers were not busy at the time and after we finally had response, they first decided to have a little personal chat while attending to my order... BAD!!!<br> <br> Secondly the burgers received does not look at all like the burgers on the adverts displayed on screen example the crunch burger! This is FALSE advertising!

0
Replies (1)
KFC
KFC's reply02 Feb 2015, 10:55
Official
Hello frana.dewit,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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