Bad service

I placed an order online using the KFC app when I track my order the estimated delivery time was 13;12, called KFC Dowerglen to enquire about my order, the lady that assisted me said she will send me a whatsapp message updating me about my order. 15 minutes went by and no communication. I then called her and she told me that the driver just left and she was about to send me a text. I'm 4 minutes away from the store. I left the office waiting for my order and there no sign of the driver I stood there for 23 minutes abandoned my work I called back and they **** to me saying the driver left coming to me. My advice never buy from that KFC because they lie to customers and they don't have customer service