tB
tumiso B

1 reviews | Active since Jun 2014

04 Mar 2015, 14:47

Bad service, bad attitude from stuff

I waited on the que for 45 min, I had to wait another 15 minutes for food, there was this white rude guy without a name tag who shouted at me while I asked for my order or my money, they took away my slip shove it underneath the till, as I tried reaching it the white guy pushed me away and tried to fight me. the supervisor(wt out name tag) came, he spoke to me in Afrikaans even thought I insisted I do not understand the language, after an hour I was given my order, still without all things I ordered & I was told the order was cancelled. <br> <br> The manager came, without apologizing insisted I take the food. Instead the lady at the till tried to apologies & told me they were under stuffed.<br> <br> I threw the food in bin anyway! Never again I shall buy anything there. I have been to different KFC around the country, bt never such a service

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Replies (1)
KFC
KFC's reply04 Mar 2015, 15:44
Official
Hello tumishod,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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