DZ
Dominique Z

1 reviews | Active since Dec 2015

29 Dec 2015, 11:59

Bad service, and wrong order given twice

I went to KFC for a quick meal before work. I placed my order, and waiting about 15min for my food. When I got it, they had given me the wrong burger. I also had to go up and ask for my cool drink to be given to me after I had received my food. My SO had a wrap, but it had eggshells in it. Absolutely disgusting, and not a great experience at all. Im not one to complain, but this was bad.

0
Replies (1)
KFC
KFC's reply30 Dec 2015, 15:27
Official
Hello DoMikita,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,