LS
Laza S
1 reviews | Active since Apr 2015
16 Apr 2015, 14:52
Bad service and waiting time in drive throught!
On Wednesday evening 15 April 2015 at more or less 20:30 I and my husband went to get take always from KFC Soneike. We waited 45 minutes in the drive through. Everybody in the drive through started to get upset and the customer in front called the manager and demanded his money back due to bad service and he was told some of his food he ordered was \out of stock"after paying at the first window. The waiter laughed at us complaining. Nobody did anything to apologize!<br> <br> I will never return to KFC Soneike!!! <br> """
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KFC's replyOfficial
24 Apr 2015, 16:38Hello lazasmith,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply24 Apr 2015, 16:38
Official
Hello lazasmith,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***