1 reviews | Active since Aug 2016

29 Aug 2016, 19:45

Bad service and unfriendly staff

<p>Was at KFC at Springsgate today, orderd food via drive thru when waiting for my order for 10 minutes i received the wrong order..said to the lady that was assisting me that it is the incorect order she took it back and after waiting another 8 to 10 min i received my order the man that gave it to me never even greeted me just threw the food out of the collecting window.. not saying sorry about the misunderstanding he absolutly had a bad attitude towards me.. when opening to see if it was the corect order my food was ice cold... chips was oily, "old" with no salt... my mini twister was so badly burned that you could not even taste anything only the burnt tast... i then went back to hand in the food... the lady in front asked me if i had a problem and i said yes look at this food its cold, oily and absolutly not appealing at all... the "man as mentioned above just looked at me and pulled his face" so i mentioned to the lady assisting me that he has a bad attitude as he was unable to greet me or hand me my order in a proper manner as he threw it to me trough the window...</p> <p>She replaced my order throwing exstra salt on it that i was unable to even eat it.. </p> <p>This has been the third time i have had an bad experience with Springsgate Kfc.. </p> <p>I also have photos of the burned food i recieved...</p> <p> </p>

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Replies (1)
KFC
KFC's reply31 Aug 2016, 11:09
Official

Good Morning Amanda

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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