JN
Jan-Wynand Naude
1 reviews | Active since Jan 2014
24 Apr 2015, 09:36
Bad service and staff attitude
On Friday morning 24 April 2015 at more or less 00:30 I ordered a take always from KFC on the corner of Zastron & Markgraaff Bloemfontein. I waited about 15- 18 minutes in the drive through and when I started asking what is the delay the staff said to me with an attitude we are short of staff and its only you that bay food at this time at night. I MEAN WHY IS KFC OPEN 24/7 IF THE STAFF TELLS YOU THAT??? I want an apology from the staff and manager. After the bad attitude of staff the food is almost uneatable and I have taken photos to proof that!!!! I wil send that picture of KFC bad food to theVolksblad, KFC need to explain big-time and apologize on this matter...!!!!! I'm awaiting my answer???
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KFC's replyOfficial
24 Apr 2015, 16:50Hello Janwynand,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply24 Apr 2015, 16:50
Official
Hello Janwynand,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***