HL
Henriette L
1 reviews | Active since May 2011
06 Mar 2016, 19:49
Bad service and problem with the food
I went to Harbee****rt Dam KFC on Friday at lunchtime. First of all, there was only one cashier on duty in the front as all the other staff were busy with the drive thru clients. A very long line of customers had to wait inside the store before they were served, and then again waited very long for their food.<br> I ordered the 8 piece zinger wings and when I got home, we found a clean bone (that looked like a wing that was eaten by someone) inside our portion of wings. Being too far away from the branch we did not return to complain, but this is unacceptable! This is the last time Harties KFC will see us!
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Replies (1)KFC's replyOfficial
10 Mar 2016, 12:24Hello life1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply10 Mar 2016, 12:24
Official
Hello life1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
