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natasha J

1 reviews | Active since Sept 2013

29 Sept 2015, 14:02

Bad service and portion size

Good day . During my lunch time I headed to KFC Voortrekker. I ordered two streetwise two and1small coleslaw. when i got back to the office , which is at Santam Tyfervalley, i was shocked to see the small size of the chicken. i compared it to my friends order which i also bought and was really disgusted with the portion size.It is sad to think that both orders was the same price but mine was disgustingly small. i actually took pick of the portion size. i asked the lady who was helping me for a the thigh part and she confirmed i had it. but she could have also seen that the size is ridiculously small but she said nothing. i only noticed when i got back to the office. my order number was 148 or 178 i am not sure now..i actually left the receipt there. It was for 2 street wise two and a regular coleslaw

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Replies (1)
KFC
KFC's reply29 Sept 2015, 15:32
Official
Hello tesstoss59,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,