EC
Elsje C

1 reviews | Active since Jan 2015

13 Sept 2015, 07:24

bad service and no stock

We went to the drive thru after being shown away by another place. When we got to KFC, only one window was open, so it took more than half an hour to even order our food, and the line wasn't very long. But when we could finally order, they didn't have any of the stock for the food we wanted. There was no patties for any of the burgers except snack burgers and colonel burgers, and the colonel burgers could apparently not be fried. Unacceptable. You wait so long and then you can't even get what you want. And why was only one window open, causing a massive delay. What is the other windows for

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Replies (1)
KFC
KFC's reply15 Sept 2015, 16:14
Official
Hello ellic,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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