SM
Sibongile M
1 reviews | Active since Aug 2014
08 Feb 2016, 19:46
Bad service and filthy store
I was instore to order one of their meals they told me they dnt hv the meal and they are not prepared to do the meal they are short staffed, ok I decided to take another meal then, the store was just filthy I even took pictures, when I asked the manager the lady told me that I must just clean where I want to sit and eat my food and shut my mouth, I posted the pictures on their page on facebook but their customer care doesn't seem to care, this whole issue has been dealt with unproffesional, I would be embarrased to even be associated with KFC in any way after this...their service is PATHETIC
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Replies (1)KFC's replyOfficial
10 Feb 2016, 16:55Hello Cbosh,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply10 Feb 2016, 16:55
Official
Hello Cbosh,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
