Bad service and bad social media team

I had received very bad service from KFC Verulam, I took it to KFC Facebook page , to lay out my grievances but to my Suprise KFC Facebook later on blocked me to be able to comment on the post

I.e this was my original post

I am very disappointed with the service that I received from KFC Verulam , the attitude from Nokuthula the girl on the cash till including the girl who gives orders to customers.

The incident started when I asked the lady for my receipt which she didn't know where she placed it . She started giving me attitude and attended someone else when I politely asked her to finish with me first as per customer service rule she gave me an evil eye and told me to wait she will attend me . I continued to be patient and waited for my receipt that I had not received until I left with the food

When I requested for a manager she screamed manager and the back stuff laughed , imagine the humiliation I felt in front of other customers after a long day . The manager didn't show up either

The lady was so untidy she kept on scratching the dry wound on her elbow while packing our food.

The order number was #382 and arrived at kfc at 21:55

They further threw a ****** comment on a Indian customer while we were still there

And I request that you check your ccv cameras so you can see how they treat customers.

I would like to be contacted and informed how the matter was handled .

***