Bad service and bad attitude
Called the KFC Call centre and place an order for delivery at 18:29 and was give sla of 50 minutes to 1hour. But till now its 21:00 i have not recieved my order. Called the call centre more than 3 times and was told my order is on its way i requested to speak to a manager i told that shes not available and that she was going to call me back. When this Simone lady called she didnt even apologise or anything she just transfered me to Kfc in Tongaat.<br> <br> Im really ****ed of and disgusted with the service i recieved.
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KFC's replyOfficial
30 Mar 2015, 08:57Hello tuwe,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply30 Mar 2015, 08:57
Official
Hello tuwe,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***