Bad service and arrogance

The service at Kfc meyerton is bad ,We just moved to meyerton 3 years ago . We both work in sandton , Randburg we sold our house in four ways . I buy kfc average 3 times a week for lunch and my work mates . I buy the bulk load at home because of children , for three years we told meyerton kfc has no stock in small sachets of spices not one for 3 years. We have resorted to keeping spices from other shops in all our cars. My children are struggling by running in our cars looking for spices it’s constant frustration sometimes they is nothing . I have traveled all over the country including overseas this is strange .it’s either we being undermined or something is wrong. Enock cell *** my wife is my witness