hN
hes N

1 reviews | Active since May 2014

13 Feb 2016, 08:46

Bad Service Again!!!!!!

On the morning of 13/2/2016 I visited this outlet for breakfast take away food. SURPRISE!!!! for the second time in as many months I am told they have NO EGGS. I complained then and now I have had it. They will not see me again!!! It is quite clear their managers have no idea of planning and providing a service they advertise as a 24 hour service. To add fuel to the fire, they had everyone stuck in the drive way waiting while an employee had to go purchase eggs. I was not even able to just up and leave like I wanted to since I had to get to work. Surely those who wanted to wait should have been directed to the parking lot?? When i visited another outlet in Albany Road not a week after the first incident I had to wake up the lady taking orders in the drive thru!! So this is it. no more KFC ever!!!

0
Replies (1)
KFC
KFC's reply15 Feb 2016, 19:58
Official
Hello hmenel,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,