BD
Busisiwe D

1 reviews | Active since May 2013

24 Apr 2025, 18:08

Bad service

The reason to write a review it is because it is the second time having a bad experience about the KFC in Alexender Road in King Williams Town.

The first time I didn't complain, I bought 9 pieces upon arrival at home there are 8 piece and many are drumsticks and wings! Took it as mistakes happen I moved.

Today went to the drive through to buy 2 dunked bucket for 1 with Side breasts where I placed an order I was not told that I will have to wait for Wings as they are still in the oven paid on the 1st window where I placed my order, went for a pick up I was then told to wait 4 mins which resulted in me waiting +-10 to 15 mins which I didnt calculate as that KFC is on my was to pick up my Son at school.

Took the open as hungry as I was I open there I find zinger wings not dunked quickly turned which I thought wouldn't take much of my time but I am now questioned about how much I paid whete was my slip while I left the slip where I was suppose to collect.

When I then saw that it is taking time, I arrived at my sons school late that I had to pay R50 for the late pick up.

Because they were taking long left the order, to pick up had to then come back and pick up my order.

I've worked with customers but today was one frustrating days where you gotta juggle everything all at once at my expense because paying the school for being late while having to go back for the order.

I had a very bad experience with them which I had even before.

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