LC
Lauren C
1 reviews | Active since Apr 2015
15 Apr 2015, 23:18
Bad service.
After standing in a line for close to 30 minutes, the cashier says that there is a wait for a certain item. A lady from the kitchen comes out and tells me I can place the order if I would like to but I will wait really long and if there is not enough of the said item, it will be my problem and not there's as I'm the one who wants to place the order. This happened hours before the store closed and I found the manner in which customers are addressed as rude and very disrespectful. After hearing that, I left the store without making a purchase as this will now make me think twice before ever going to KFC ever again.
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Replies (1)KFC's replyOfficial
22 Apr 2015, 15:52Hello laurenred05,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply22 Apr 2015, 15:52
Official
Hello laurenred05,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
