BAd service

Last week I went to KFC Bara Mall to buy barbaque wings, I used the drive through as it was late in the evening. To my surprise we waited 20 minutes in the car only to be told there's no wings. <br> <br> What was shocking is that there was only one window opened for serving people with cars. Which was also used for people who were on foot to buy. There's was order of servicing customers. I asked for the manager (Sizwe Mkhonza) and he gave me an explanation that did not make sense to me. <br> <br> I\ve used the SOuthgate drive through and I have never experienced such. <br> <br> Still cant believe the manager made an excuse for bad service and did not apologies. "