BAD SERVICE

I WOULD LIKE TO COMPLAIN ABOUT KFC LONG STREET , I PLACED 2 ORDERS ONLINE AND THEY ONLY GAVE 1 ORDER FOR THE WINGS R 12.45 AND THE OTHER ORDER FOR R 37.35 IS NO WHERE TO BE FOUND, CONTACTED THEM AS I HAD SENT SOMEONE TO PICK THE ORDER AND I SPOKE TO JOANN WHO ADVISED DOES NOT KNOW WHERE IS MY ORDER SHE ADVISED WILL CONATCT ME BACK BUT I HAVE BEEN WAITING FOR THE CALL SINCE.... I AM VERY DISSAPOINTED IN THEIR SERVCE.