BAD SERVICE

I went to the new KFC in Bellville last night. After waiting nearly 10 minutes in the drive through not only did they not have ice cream (again),but service was bad.after finally receiving my food,my burger was cold as if they took it out the freezer.I drove back to the drive through to complain. They replaced the burger,but opening it I found it to once again be cold..I was so fed up and irritated I threw the burger away.pathetic service honestly. How do you manage to serve cold food twice after a complaint. Employees at the drive through have bad attitudes,cold food,no ice cream,long queues..really dissapointing.