1 reviews | Active since Jan 2016
Bad Service
On the 18/01/16 I stopped at KFC Ondekkers. The place was empty with no customers but after around 5min I got helped and ordered 4 a.m snacker combos and one coffee. After repeating this order for about 5times finally we recieved 5 cappuccinos. Then only after I asked again they changed the one around for a coffee. Finally we recieved our food. This was ice cold and as hard as rubber and no hash browns was included. After i queried this with a big fat attitude i finally got what i paid for. Even if I received a slip with incorrect items on it. Not even what I ordered. By this time I was so over KFC I just wanted to get out of there. By far the most awful place I've ever been to. I would rather go eat at McDonalds. There I know you get served what you pay for. This is just plain disgusting.
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Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
