Bad service

I was at KFC bedfordview at lunch, the line was going out the door and there were only two people serving customers, when asked to speak to the manager she took a while to come, when asked about adding more people she said that its not her problem and head office needs to find people and had a bad attitude towards someone else assisting and in the middle of our conversation she walked away without saying a word to me. Not only does the manager have a bad attitude the cashiers take forever to see to one person.