RB
Renette B
1 reviews | Active since Feb 2015
24 Feb 2015, 15:29
Bad Service
On Friday the 20th of February 2015 I went to KFC Durbanville. I ordered the 8 piece family treat. When I got at home to serve the food, I saw that they didn't put in the chips. I drove back to KFC the get the chips. When I told the lady she forgot to put in the chips, she want to gave me regular chips instead of large chips that goes with the family treat. I think this is very bad service because as customer I paid for full family treat and not the half. The KFC staff must check that they pack in all the food that the customer order.
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KFC's replyOfficial
26 Feb 2015, 09:31Hello RenetteBester002,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply26 Feb 2015, 09:31
Official
Hello RenetteBester002,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,