Bad service

Two hours ago I went to KFC Philip Nel Park in Pretoria to buy two twister meals and streetwise pap one for my 3 year old daughter, to my surprise when I get home there was no gravy. What made me more disappointed is that when I called them ,their phone was ringing non stop without anyone picking up since I wasn't willing to drive back again but I wanted it to be delivered. My daughter had to be forced to eat dry pap ,thanks to KFC PHILIP NEL PARK