NM
Nomzamo M

1 reviews | Active since Jul 2015

29 Sept 2015, 21:47

Bad service

I've been holding back to report the bad/poor level of service I have received a number of times from KFC in hillbrow high point... on the 8th August I ordered 2 colonel burgers and 8 dunked wings *cha 2532*. Got home to find in my packet normal 8 wings and one burger order was wrong. Today the 29th September cha *4535* I ordered 2 streetwise 3 pc. The chicken is off. It's roten who serves roten chicken. I'm so disappointed as I keep going back there but every time something has to be wrong. Another time my order was missing a meal.

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Replies (1)
KFC
KFC's reply30 Sept 2015, 08:36
Official
Hello zamo.mthimkhulu,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,