cH
charmaine H
1 reviews | Active since Aug 2015
22 Sept 2015, 13:48
bad service
My Final comment regarding this matter after numerous complaints and promises of resolve as to date I have not had any contact with or by the Roohuiskraal KFC. After purchasing 4 very disappointing / distateful meals from the Rooihuiskraal branch and not recieving a response or an offer to replace even 1 of the meals is extremely dissapointing. With all sincerity I hope that if I or my friends / family do decide to frequent another KFC branch we will not experience the same lack of interest of customer care as this branch offers. Hopefully this is the end ..
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Replies (1)KFC's replyOfficial
01 Oct 2015, 17:39Hello cach.ch,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply01 Oct 2015, 17:39
Official
Hello cach.ch,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
