TM
Thapelo M

1 reviews | Active since Sept 2015

15 Sept 2015, 20:11

Bad service

As a beloved customer to your service, I came to experience some of the things which I found unpleasant. <br> 1.one time I needed water and I went to the till and asked and I was told I needed to buy the still water or they would get it from a hand wash tap... unhealthy <br> 2. I went with my family and after buy a meal with a drink, then I was given two cups and told to buy other cups, 50c each!!<br> 3. lately I went with my fiancee and we bought two meals with those R6 soft drinks. A cashier named Audrey told me they don't have cups so I can't get those drink but I must buy a buddy..... <br> 4. After we were done I needed to use the rest room, didn't have any money on me cause apparently I must put in R2 to use the toilet... that's bull .<br> <br> Do something about your service, when I buy I expect a service, a good one

0
Replies (1)
KFC
KFC's reply23 Sept 2015, 10:16
Official
Hello tpmahlatji ,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,