TM
Thandisizwe M
1 reviews | Active since Feb 2015
15 Feb 2015, 14:20
Bad Service
10 mins ago I went to buy Family treat (8 pieces) when I wanted to pay with my debit card I was told the machine is not working I must go inside to pay. When I went inside the Manager told me the inside machines are also not working so I must come with cash. So I went to the ATM to withdrew came back to pay I was told my meal they took out some pieces in my meal and sold it to someone else so I must wait another 10mins for my meal. When I asked the Manager how did that happen she told me she doesn't know.
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KFC's replyOfficial
17 Feb 2015, 15:13Hello Funky1979,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply17 Feb 2015, 15:13
Official
Hello Funky1979,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,