FK
Fikile K
1 reviews | Active since Jul 2015
26 Jul 2015, 11:00
Bad service
It was 17:35 the time I placed an order and I got out at 18:15. I was not eating in, I placed a take away order. Everyone that ordered after me were served before me. 1 lady took my slip and the guy white guy who followed me but served him first and someone else. And just forgot about my slip. They don't even use the number system. I don't know if it's the kitchen that's slow or the front staff catering to people they know 1st. But I honestly had a bad service, I'm nt use to such service because in bluff and clairwood I always get good service.
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KFC's replyOfficial
05 Aug 2015, 08:51Hello fikilek****,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply05 Aug 2015, 08:51
Official
Hello fikilek****,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***