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azael C

1 reviews | Active since Dec 2012

04 Jul 2015, 21:17

Bad Service

I have accepted that KFC The Glen have problems and they don't really care about customer service or customer care. Today bought food and I have to eat only to find out that i actually have a wrong order and was given wrong order in the favour of the store at my expense. I paid more but got less than what i paid for, ****************. This is becoming a habit nor a tradition at KFC The Glen. Even last week i was cheated and called them back then they delivered what was missing in my Order. <br> <br> Even last time samething happened even laid a complain via KFC Customer Care but nothing happen. Only got email to inform me that the complain was opened but nothing happened till today. I don't think I will ever buy nor order anything from KFC again.

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Replies (1)
KFC
KFC's reply07 Jul 2015, 09:30
Official
Hello *****301,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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