MJvV
Mario Jansen van Vuuren

1 reviews | Active since Jul 2013

14 Jun 2015, 10:22

Bad service

This morning, I went to KFC and ordered a large pops, 8 zinger wings and 3 crispy strips. I was informed that I would have to wait for 10 minutes for the wings, which I was okay with.<br> <br> After waiting for 12 minutes, I noticed that one of the cooks dropped the strips in the fryer. I then had to wait another 5 minutes before someone asked me to reverse my car, presumably, to hide the fact that they went over the cooking time.<br> <br> When I asked how long I would have to wait, I was informed that the food is \on its way". I got the food two minutes later.<br> <br> The real kicker is that the pops"

0
Replies (1)
KFC
KFC's reply17 Jun 2015, 12:03
Official
Hello MarioVuur,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,