Bad service

<p>Today at 18:35 we arrive at kfc's drive thru. There were 4 cars in front of us. Seeing there is a problem. None of the staff were kind enough to tell the long queue that they have a problem with their drive thru system. When we finally got to the cashier at 19:10. No apology was given all that was said we can't take your order here. You must go to the next window. We then decided not to give this kfc business as this is not the first time we receive this bad service. They are almost always out of ice cream which is ridiculous. I am very upset as we wasted 45 minutes at a pathetic kfc. </p>