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Evelyn D

1 reviews | Active since Jul 2016

31 Jul 2016, 22:31

Bad Service

<p>Went to buy KFC after work, ordered zinger wings and streetwise 2. Due to it being 22:30 there was only certain pieces of chicken left which I settled for, however there was a waiting time of 5 minutes for the wings. I waited almost 7min instore. Then I decided to go wait in taxi as the meter was running. After 5min I returned to go and collect my food and the cashier told me that I had to wait again 6min as they need to prepare my wings again as they gave it to someone else. So I PAID and waited and another person just walks in and gets wings!!!What happened to waiting like the rest.....</p>

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Replies (1)
KFC
KFC's reply01 Aug 2016, 06:36
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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