1 reviews | Active since Jun 2016
Bad service
<p>We went to KFC Faerie Glen on 9/6/2016 @ 16h14. We ordered: 1 large pops, 2 snack burgers, 1 burger meal. 2 x 5 crispy strips and 1 large chips. Everything was put in quite small bag. When we got home the large chips was not in bag and the strips were also very dry. I'm again disappointed in KFC because they every now and then forget to put the full order in bag. It's their responsibility to please client, we pay for the food.</p>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
KFC responded quickly. They phoned to apologise and told me to go to the branch (with till slip) and they will replace full meal. That meal was very lekker.
KFC responded quickly. They phoned to apologise and told me to go to the branch (with till slip) and they will replace full meal. That meal was very lekker.