K-
Kristen -Mckeet

1 reviews | Active since May 2016

24 May 2016, 18:55

BAD Service

<p>Today,during my lunch hour(round about 1:10pm) I decided to pay KFC a visit for some hot wings which I haven't had in a long time. After standing in a SHORT que for almost 10mins,I was called to place my order. I then order 8 wings,then the guy tells me to wait because he cannot take my order. I then asked him why was I called if he cannot take my order. Then the female i i was sent to asked if I placed an order for 8+4 wings.. I then said NO! the female that assisted me was so grumpy,she literally threw my wings in the bag. I myself work in the industry of Customer Service and would never treat my customers as bad as KFC's staff treats theirs. I honestly hope,they'll change their ways after this post or they'll lose a lot of customers as I was not thee only one to complain this afternoon.</p>

0
Replies (1)
KFC
KFC's reply27 May 2016, 09:19
Official

From: Lavin Williams
Sent: Friday, May 27, 2016 11:21 AM
To: ***
Subject: CAS-189935-N6D2L1

Good Afternoon Kristen -Mckeet

Thank you for taking the time to correspond with the KFC Customer Care.

Could you kindly provide me with contact details.

Kind Regards
Lavine Williams
KFC Customer Care
***